Error On Backend Pagelisting "Request Failed With Status Code 500" - Question | JoomShaper
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Error On Backend Pagelisting "Request Failed With Status Code 500"

MW

Matthias Winkler

SP Page Builder 5 months ago

Hello,

i cant view any of the pages in my backend on the SP Pagebuilder. The site loads with an error: "Request failed with status code 500".

Best Regards Pascal

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1 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 5 months ago #192811

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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