Problem With Animated Headline - Question | JoomShaper
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Problem With Animated Headline

TK

Torsten Kaletta

SP Page Builder 5 months ago

Hello,

I have a problem with the animated headline. In some cases, the text behind the animated headline is displayed. At first, I thought that the words were too short, but even with non-breaking spaces, it doesn't work. It looks fine in the page builder, but this error occurs on the website. (See attached image) Is there a solution to this problem?

best regards Torte

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9 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 5 months ago #193962

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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TK
Torsten Kaletta
Accepted Answer
5 months ago #194051

Hello,

thank you for your reply. I have stored your login details in the hidden area.

best regards Torte

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Toufiq
Toufiq
Accepted Answer
Senior Staff 5 months ago #194062

I think you have added or modified something of your template. Cause, Same thing works fine same template.

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TK
Torsten Kaletta
Accepted Answer
5 months ago #194081

Hello,

Sorry, I don't know what needs to be changed. This is just a copy of the website in German. Everything works fine on the German website.

best regards Torte

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Toufiq
Toufiq
Accepted Answer
Senior Staff 5 months ago #194097

Can you provide me the German website backup?

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TK
Torsten Kaletta
Accepted Answer
5 months ago #194099

Hello, have you change to zip format my backup configuration for full backups? In hidden area a Link for download the of last backup. regards Torte

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Toufiq
Toufiq
Accepted Answer
Senior Staff 5 months ago #194182

Please check now.

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TK
Torsten Kaletta
Accepted Answer
5 months ago #194486

Hello Toufiq,

Thanks, it works now. So that I understand, what did you do to fix the problem?

best regards Torte

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 months ago #194652

I just decrease column size of right.

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