Mega Menu Builder Glitching - Question | JoomShaper
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Mega Menu Builder Glitching

John Roy

John Roy

Helix Framework 4 months ago

I have created a screenshot video of the glitch that is occuring when I am trying to use the mega menu in the template styling interface for menu.

https://go.screenpal.com/watch/cT1ebLn6NUy

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2 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 months ago #194896

Hi John,

Support Policy 8.8.- we cannot support templates that were made by somebody else, and you got it from Windstripe.

Yes, maybe they used our Helix engine, but it doesn't change anything in our rules. Sorry.

Free Quick tips:

  1. Delete that menu item, create a new one, and assign submenu items again.
  2. Or, Rebuild Menu structure using Joomla tools.

And my role ends here.

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John Roy
John Roy
Accepted Answer
4 months ago #194948

@paul: Thank you for the Free advise. WIll let you know if this occurs on a JS template.

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