Automatic Resizing Of Video Background And Other Responsive Problems - Question | JoomShaper
🎃 Halloween Sale is Live! Get 35% OFF on all plans. Sale ends soon! Get Offer

Automatic Resizing Of Video Background And Other Responsive Problems

MH

Matthias Heymann

SP Page Builder 4 months ago

Hi all, using Helix Ultimate and Page Builder with J5.3.1. I made a header section with a video background and an animated header addon. Works nice on lager screens, but the video doesn't resize automaticly (with ratio) when the screen gets smaller. Works for mobile portrait when I set min height to 200, but not on mobile landscape or other smaller screens. Which settings do I have to use, to resize the background fitting all screens?

Also, the image carousel addon doesn't resize the pictures dynamicly in ratio. Animated numbers also have some strange behaviour, when you resize the screen.

And the navigation jumps around while resizing. Mobile icon shall apear early (had that before, remember?) Edit: I shortend the nav points, now that works.

Page in still in production: https://taskforce.bayerischerwald.online/

0
3 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 months ago #195291

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Can you share a screenshot about the video addon problem?

You can controll the image carousel addon height for the specific device.

https://prnt.sc/aA6iQOeRUh_B

Navigation jumping issue not found.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

0
MH
Matthias Heymann
Accepted Answer
4 months ago #195646

Problem solved, thanks

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 months ago #195678

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

Joomla Extension Directory

JED.png

TrustPilot

Trust-Pilot.png

We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

0