Theme Soccer_template Error - Question | JoomShaper
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Theme Soccer_template Error

R

romulus

Template 4 months ago

I have upgraded site from Joomla 3 to Joomla 5 and now thme showing error.

Theme soccer_template Joomla 5.3.1 PHP 8.1 SP Page Builder 5.6.1 Latest theme files

https://imghostr.com/0feaf3_tvg

https://imghostr.com/c5c04b_bqa

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28 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 months ago #195237

Hello romulus,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

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R
romulus
Accepted Answer
4 months ago #195296

There are errors after install. See hidden comment.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 months ago #195305

I am getting this error on your admin page. Can you please disable this plugin: lscache

prnt.sc/NTAxrndk_gV7

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R
romulus
Accepted Answer
4 months ago #195313

lscache is fixed and workign now. Can you check now the Theme issue.

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R
romulus
Accepted Answer
4 months ago #195314

lscache is fixed and workign now. Can you check now the Theme issue.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 months ago #195320

Sorry, the credentials you provided do not match now. Please check and share it again.

prnt.sc/ughTNj_Ay7D8

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R
romulus
Accepted Answer
4 months ago #195321

Kindly check credentials in Hidden Contetns I have added another user credentials.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 months ago #195335

There are issues on your SQL related files. Please allow me to check the site on my localhost. I will take a full site backup with Akeeba Backup and work on my localhost. After I solve the issue, I will share the fixed backup with you.

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R
romulus
Accepted Answer
4 months ago #195339

Ok sure.

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R
romulus
Accepted Answer
4 months ago #195399

Any update on this? Also I can see few items layout is broekn like secondary menu Here you can see the old Joomla 3 site https://staging.bunburyfc.com.au

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 months ago #195702

I have found a solution. Please share your cPanel or Database access to apply it.

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R
romulus
Accepted Answer
4 months ago #195759

See hidden message.

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R
romulus
Accepted Answer
4 months ago #195935

Hi,

After upgrade, thumbgallery in sp pagebuilder is not working. Can you check it.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 months ago #195952

I have fixed the database issue. Please share a screenshot of Thumb Gallery Addon issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

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R
romulus
Accepted Answer
4 months ago #196058

You can edit home page in frontend sp page builder and you will see, we can not edit or add a new gallery.

Here is already a new gallery added in Joomla 3 but in Joomla 5 it is not workign as expected.

https://imghostr.com/8160d2_nw6

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 months ago #196081

I have updated this file:

templates/shaper_soccer/sppagebuilder/addons/thumb_gallery/site.php

Please check the addon now.

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R
romulus
Accepted Answer
4 months ago #196088

ok thanks for the update and gallery is now workign fine. Can you check menu items, main menu last item named contact is showig on second line and it is not showing properly https://imghostr.com/29e017_sbu

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 months ago #196092

I have used this CSS to Template Options -> Custom Code -> Custom CSS

.sp-megamenu-parent >li >a{
    padding: 0px 7px !important;
}

Please check now.

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R
romulus
Accepted Answer
4 months ago #196143

Smart Search Index is showing error of component named com_spsocce https://imghostr.com/a53460_rte

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R
romulus
Accepted Answer
4 months ago #196147

Newsletter also not showing here https://imghostr.com/b78741_ll6

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 months ago #196152

Select a module for the newsletter. In the last section, there is a Joomla module addon but no module is selected.

prnt.sc/tfpFvch2rPIG

I will talk with the developer team about the Smart Search Index issue. Allow me some time.

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R
romulus
Accepted Answer
4 months ago #196253

can you check contact form is not working.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 months ago #196379

I have taken a new page but could not fix it. The form works fine except in the menu item. Please talk to your hosting provider to turn off mod_security and then check the issue. Also, turn off your cache plugins and check.

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R
romulus
Accepted Answer
4 months ago #196441

Contact form issue I have fixed.

Can you check the indexing issue of Smart issue as already mentioned before.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 months ago #196503

I have removed this folder:

templates/shaper_soccer/sppagebuilder/addons/tweet

Do not worry. You will not need it. I have also edited this file:

templates/shaper_soccer/sppagebuilder/addons/top_player/site.php

Smart Search Index is fixed. Please check your site.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #200834

Just checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.

If you need further assistance, feel free to let us know!

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R
romulus
Accepted Answer
2 months ago #200900

Yes it appears to working ok now.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #200913

Thanks for your confirmation.

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