SP Page Builder Form Builder "Invalid Recaptcha" - Question | JoomShaper
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SP Page Builder Form Builder "Invalid Recaptcha"

bdonner

bdonner

SP Page Builder 4 months ago

We just noticed, that our potential customers have not been able to order from us because the booking form gives an "Invalid recaptcha" when filled in and being sent. We have a Google Invisible Recaptcha (element recaptcha_invisible) plugin installed in our Joomla 5 installation and site and secret keys installed, this has worked well in other cases. What could be wrong? A solution is quite urgent as we are losing money each day like this.

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1 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 4 months ago #195498

Apologies for the inconvenience this issue has caused — we understand how important the booking form is for your business, and we take this matter very seriously.

I have thoroughly investigated the issue and tested the booking form on your Joomla 5 website. During testing, the form submitted successfully without any errors, including the "Invalid reCAPTCHA" message. It appears to be working correctly at this time.

For your reference, I’ve attached a screen recording in the hidden content area demonstrating the form's proper functionality.

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