Error After Update
burn.hard
Hi, SP page builder updated to 5.6.1, PHP version 8.4+ Joomla 5.3.1 But on settings page , while saving we get error "Request faledwith status code 406".
On ediitng pages, no error on saving but on page load we get error "Cannot read properties of undefined (reading 'data')".
Waiting for your reply at the earliest,
Jag
Ziaul Kabir
Accepted AnswerHi,
Thanks for the update.
The 406 error and the “Cannot read properties of undefined” issue seem to be caused by your hosting provider (easyname) blocking a backend request from SP Page Builder, likely due to a security filter (e.g., ModSecurity).
Please contact easyname support and ask them to whitelist this URL:
/administrator/index.php?option=com_sppagebuilder&task=/editor.applicationSettings
It’s a legitimate request from SP Page Builder and should be allowed.
Best regards,
Ziaul Kabir
Accepted AnswerHello,
Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.
Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!
Best Regards,
burn.hard
Accepted AnswerHi, Mod security disbaled, joomla on latest version 5.3.3 SP Page builder also updated to 5.7.2 But cannot access SP spage builder pages/settings
Login credentails given , please check and let us know
burn.hard
Accepted AnswerHi,
Thanks for your quick response, but isee this even after clearing cache and trying to access the component.
