Apologies for the inconvenience, and thank you for bringing this to our attention.
I’ve checked your site and noticed that the menu items showing icon issues were set as Separators. While this menu type can be used to group items, it often causes inconsistent behavior—especially with submenu indicators and icon rendering.
To resolve this, I’ve replaced the Separator items with regular Menu Items using a # as the URL. This is the method we recommend for non-clickable parent menu items, as it ensures better compatibility with icons and submenu indicators in the Helix framework.
Please clear your browser cache and check the menu again. Let us know if everything looks fine or if you need further assistance.
Best regards