Unable To Update Template Doctor - Question | JoomShaper
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Unable To Update Template Doctor

TC

Tom Carr

Template 4 months ago

Hi there,

I'm unable to update the doctor template to 3.0.1, I recieve a message stating 'Failed to download package. Download and install manually from:' it then has a URL with my correct email address and licence key.

How do I go about installing this update?

Kind Regards,

0
Website
https://keshacademy.com/
3 Answers
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 months ago #195983

Hi there!

Thanks for reaching out to us.

Please download the template pack from here and install it manually as any of Joomla extension from your Joomla backend:

https://www.joomshaper.com/joomla-templates/doctor

https://share.cleanshot.com/sR6vF6SR

Best regards,

0
TC
Tom Carr
Accepted Answer
4 months ago #195985

Hi,

That's worked 😀

Many Thanks,

Tom Carr

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 months ago #195994

Hi Tom Carr,

You are always welcome and thanks for accepting the answer:)

Have a nice day!

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