Dynamic Content
esf
Hi, In the mobile version, in the item Stage 01, there is no line break in the boxed paragraph. Could you provide me with some information? the url is in hidden content. Thank you, best regards. ESF
Toufiq
Accepted AnswerHi there,
Thanks for reaching out! It seems your Div addon has a fixed width of 1000px. Try adjusting the width for smaller devices to make it responsive.
Best regards,
Toufiqur Rahman (Team Lead, Support)
esf
Accepted AnswerHi, Thank you for your response. Unfortunately, even when setting a different width in pixels or percentages, the issue remains unresolved. Do you have any other suggestions?
Best regards, ESF
Toufiq
Accepted AnswerCould you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.
esf
Accepted AnswerHi, Thank you. You will find an administrator access in the hidden content. Best regards. ESF
esf
Accepted AnswerHi, Yes it works ! I saw as you suggested, you set the width for mobile to 318 in the div "Stage". Thank you for your great support :) Best Regards. ESF
Toufiq
Accepted AnswerYou are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.
To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.
As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.
We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.
Best regards,
Toufiqur Rahman
Team Lead, Tech Support (JoomShaper)