Error Creating Article With SP Page Builder
Pirosoft
Hi, this error occurs when I try to create an article using SP Page Builder editor: An error has occurred. 0 Failed opening required 'D:\www\site\administrator/components/com_spstrings/helpers/helper.php' (include_path='.;C:\php\pear')
See hidden content
Atick Eashrak Shuvo
Accepted AnswerApologies for the delayed response due to the weekend.
To resolve the issue on your main site, please download the attached file from the hidden content area and upload it to the following directory:
JRoot/administrator/components/com_spstrings/helpers/
Once added, this should resolve the issue.
Please let us know if you need any further assistance.
Atick Eashrak Shuvo
Accepted AnswerHi there!
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.
To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.
Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.
Looking forward to your response.
Best regards
Atick Eashrak Shuvo
Accepted AnswerI apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?
Looking forward to your response.
Best regards