Hi John,

Apologies for the inconvenience caused.

Could you please share a screenshot or screen recording of the issue? This will help me identify the problem more accurately and provide you with a prompt solution.

Looking forward to your response.

Best regards

Will my files be okay if install from the zip file locally?

Yes, in Joomla each extension can be installed/updated in 3 ways.

...said to do on the error.

What kind of error, more details. Ask ChatGPT (or other AI that you use) as well, many of those errors are from server settings known for ages.