Could Not Upgrade SP Page Builder 5.7.0 Revstat Template - Question | JoomShaper
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Could Not Upgrade SP Page Builder 5.7.0 Revstat Template

R

Roderick

SP Page Builder 3 months ago

Hello,

I tried upgrading SP Page Builder 5.7.0 for Revstat template but I keep getting this error.

Please see link: https://tinyurl.com/296c6q3h

Hope you can help.

Regards,

Rod

0
3 Answers
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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 3 months ago #197261

Apologies for the inconvenience you're experiencing. The issue you're facing may be related to a mismatch in the database structure prnt.sc/9rGOlWL6KQKK.

To resolve this, please follow these steps:

  1. Update the database structure by navigating to System > Maintenance > Database in your Joomla backend and clicking the “Update Structure” button if prompted prnt.sc/wbEs3rtFFiFa.
  2. Reinstall the latest version of SP Page Builder Pro by downloading it from the following link: SP Page Builder Pro - Latest Version

This should resolve the issue.

If the problem persists after following these steps, please let me know. I’ll be happy to investigate further. Thank you for your patience and understanding.

Best regards

0
R
Roderick
Accepted Answer
3 months ago #197354

Hello Atick,

Thank you for the prompt response. I did not notice the error on the Maintenance, Database.

Issue is resolved.

Regards,

Rod

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 3 months ago #197355

Hello Rod,

You're very welcome, and I'm glad to hear the issue is resolved.

Should you need any further assistance, feel free to reach out anytime.

Best regards

0