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Magnin template go to pieces when upgrade sp page builder pro

Asked by Gnostica 4 years ago Last activity 4 years ago

Hi,

I have Sp page builder pro 3.8.6. in my site with magnin template, and simple portfolio 2.0.6. My site have joomla 4.1.4.

Now I tried to update to the newest version of both. Frontend slider get crash after update, and portfolio items get error message, not loading. I'm so sad, because it's a so new site with new joomla and new extensions...

Please help me what would the solution for these bugs/errors?

thanks,

13 replies

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Ofi Khan Staff
4 years ago

Hello Gnostica

Apology for the inconvenience. Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot

Best regards

Gnostica Asked this
4 years ago

Hi,

So I attached screenshots here.
First these are from site working well before upgrade sp page builder and sp simple portfolio:
Home page: https://ibb.co/Kwd1v9y
Menu item (portfolio category): https://ibb.co/zH2YNgS
Porfolio item: https://ibb.co/JnMjTfy

Then here are screenshots from the site after update extensions:
Home page: https://ibb.co/jH2b6Jh
Menu item: https://ibb.co/0n5dp2t
Portfolio item: https://ibb.co/dMy3JBy

Thanks for your help!

Ofi Khan Staff
4 years ago

Please update to SP Page Builder 3.8.7 version (I have shared it in the hidden content). It will be fixed.

Gnostica Asked this
4 years ago

Sorry, but I use 3.8.8 now, why should I overwrite with older version?

Ofi Khan Staff
4 years ago

My bad. Is the latest version working fine with your site? Then use it.

Gnostica Asked this
4 years ago

No, please read my topic :) Site working well with Sp Page Builder 3.8.6. and Portfolio 2.0.6
But after I updated to 3.8.7 (or then then 3.8.8) and portfolio to 2.0.7. now this site is broken - there are design/styling errors on pages and portolio item page get error code: 0
Call to undefined method SppagebuilderHelper::onIntegrationPrepareContent()

Please watch screenshots, I attached everything from home page, portfolio category page and item page...

Please help me, there are a lot of errors in this site after updates... I didn't set anything, just update cour components.

Ofi Khan Staff
4 years ago

Yes, I have got the same issue after updating SP Page Builder. This is why I have shared the version with you. That version reverted the changes back to normal. Could you please try the version?

Gnostica Asked this
4 years ago

It's okay, I understand that it would be normal again, but how can I update then Page Builder, if next updates make these problems and errors? For example Portfolio not works with new version...

Ofi Khan Staff
4 years ago

Hopefully, it will not happen again. Always make a test before updating on the live site.

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