Page Builder Issues In The Magnin- Default Template - Question | JoomShaper
SP Page Builder 6 is Here! Learn More →

Page Builder Issues In The Magnin- Default Template

G

giampaolo

Template 5 days ago

Hello, I have a problem, and it's the first time it's happened to me. In the pages created with SP Page Builder and included in the quickstart package, the various elements on the page (slideshow, heading, etc.) are blank, even though their content is visible on the front end. For example, on the home page, there's a slideshow with some text. If I go to the back end of the page and click on the icon to edit the content, the "General" tag is completely blank. How can I fix this? Thanks!

In the hidden content, you will find the data to access the backend

0
3 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 5 days ago #207081

Hello Giampaolo,

Thank you for reaching out to us.

It seems that some data from the SP Page Builder Lite version is still present on your system. Please download SP Page Builder Pro from the JoomShaper website and install it again. After installation, clear your Joomla cache and browser cache, then check if the issue is resolved.

Kindly let me know the update.

Thanks,

0
G
giampaolo
Accepted Answer
5 days ago #207097

solved thank you

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 5 days ago #207106

It’s great to hear that your issue has been resolved. If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

0