Page Builder Issues In The Magnin- Default Template - Question | JoomShaper
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Page Builder Issues In The Magnin- Default Template

G

giampaolo

Template 1 month ago

Hello, I have a problem, and it's the first time it's happened to me. In the pages created with SP Page Builder and included in the quickstart package, the various elements on the page (slideshow, heading, etc.) are blank, even though their content is visible on the front end. For example, on the home page, there's a slideshow with some text. If I go to the back end of the page and click on the icon to edit the content, the "General" tag is completely blank. How can I fix this? Thanks!

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6 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #206910

Hi there!

Sorry for your experience.

Would you please give me your admin access in the hidden content box to check the issue for you? Please keep a full site backup before sharing the credentials.

Best regards,

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G
giampaolo
Accepted Answer
1 month ago #206916

ok

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G
giampaolo
Accepted Answer
1 month ago #207003

Is there any news regarding the resolution of the problem?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 weeks ago #209551

Hello,

Please accept my sincere apologies.

It seems that your issue has already been resolved: https://share.cleanshot.com/WWr8MyD4

If there’s still anything unresolved, kindly let me know — I’ll do my best to help you out.

Best regards,

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G
giampaolo
Accepted Answer
3 weeks ago #209629

Don't worry, I solved it. Thanks anyway for your thoughts.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 weeks ago #209662

Thanks for your kind words and have a nice day!

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