Menu Problem After Update - Question | JoomShaper
🎃 Halloween Sale is Live! Get 35% OFF on all plans. Sale ends soon! Get Offer

Menu Problem After Update

Hans Weishaupt

Hans Weishaupt

SP Page Builder 3 months ago

Hi, I also have the problem with the menu on mobiles after update. And I already tried the suggestion of Paul but with no result.

The menu is only displayed for level one, no submenu is open.

It works fine on my laptop but not on mobiles.

Please check urgently. Thank you.

0
3 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 3 months ago #197596

Apologies for the inconvenience. I’ve checked your site on my mobile device and couldn’t reproduce the issue—everything seems to be working as expected. I’ve also attached a screen recording in the hidden content area for your reference.

Could you please try clearing your mobile browser cache and check again? If the issue persists, feel free to share a screen recording so we can investigate further.

Thank you for your patience.

0
Hans Weishaupt
Hans Weishaupt
Accepted Answer
3 months ago #197588

And I did reinstall with 2.1.3 from todays download.

It doesn't work.

0
Hans Weishaupt
Hans Weishaupt
Accepted Answer
3 months ago #197608

Hi, That's crazy. It wasn't displayed on my laptop either when I selected the mobile display under Template Options.

Now everything works even without having cleared the cache.

Thank you very much.

0