Hi there!

Thanks for reaching out.

It seems I can see your header as I have just visited your site. If that's the one you are mentioning then kindly clear your browser cache deeply and check again.

Let me know if it helps!

Best regards,

Hi and thank you for such a quick answer !

I have already cleared browser cache but it doesn't work anyway.

What you can see is actually the second section.

The first section is supposed to look like the default Shefund template (with woman's face on top). I have modified it to fit our cause and it was working fine until the last update.

Hi,

You're welcome:)

Unfortunately, I cannot see your screenshot. May I have your admin access to check the issue for you?

Best regards,

Of course, thank you ! Here's the credentials

Hello, Is there a problem with the credentials ? I'm not quite sure that you receive hidden content. How can I transfer them to you ? Thanks in advance

Thanks, I can login.

Did you mean the following section?

https://share.cleanshot.com/PSGm8ZZn

This is not header actually. So Is this type of section was only in your home page or on all page?

Best regards,

Yes this is the right section, I might have called it wrongly, my bad. The website has only one page actually, the "accueil" one.

Would you have any idea about why it suddenly disappeared ?

Hello,

Just for you to know :

Yesterday, I have restored my website to a previous date with SP Page Builder Pro v4.0.8, then to 5.0, everything was working fine. Then I have re-updated it again to v5.3 or v5.7 and my problem appeared again. Any clue ?

Hi,

Please accept my sincere apology for the delayed response.

Unfortunately I can not login with your given credentials. Please check the screenshot in the hidden content box.

Best regards,

Hi,

Sorry for that, I have just re-assigned the user appropriate permissions. It should work now.

Hello,

That's great news, I missed this part ! Everything is fine now, thank you very much !

Hi,

You are always welcome and have a nice day!