Menu Issues In Tablet, Mobile Mode
Michael
When viewing on non desktop devices using the Indigo template the menus does not scale properly like the demo.
Issues: SVG Logo not scaling properly, not postioning itself to the left like demo.. Logo does not resize in tablet mode Logo in mobile view scales but does not position itself properly. No hamburger menu appears in Tablet or mobile so there is no navigation possible.
Dropdowns with submenus show a > that is floating not anywhere near the menu item but underneath offset to the left?
This is a site in development and not viewable to users. Link is in hidden content for admins.
Any suggestions?
Thanks!
Mehtaz Afsana Borsha
Accepted AnswerHi
Thanks for contacting us and sorry for your issue, Could you please Reinstall the template and check again?
-Regards.
Mehtaz Afsana Borsha
Accepted AnswerCould you please give me your super admin access? So that I can check.
Mehtaz Afsana Borsha
Accepted AnswerHi
Please keep a full site backup and install this template. It should work then.
Michael
Accepted AnswerI set you up two weeks ago to look into this issues and noticed today that you still have not logged in.
I am also noticing really slow load, I mean reaaaaalll Slowwww almost not loading at all, just blank screen until I hit shift + reload.
Michael
Accepted AnswerIncredible! Thank you! Load times on some pages are slow. Comparision link sare in private section.
Mehtaz Afsana Borsha
Accepted AnswerGlad to know that your problem is solved now. And thanks for accepting the answer.
Could you please create a new forum post about this new issue? I mean slow site issue? Our tech team will help you.
Thank you.
Michael
Accepted AnswerSorry for the delay, I was on a holiday for the weekend and did not ahve my login credentials with me to create.
Info below.
Atick Eashrak Shuvo
Accepted AnswerHello Michael,
Sorry for the inconvenience. Could you please provide super user access?
Looking forward to your response.
Best regards
Atick Eashrak Shuvo
Accepted AnswerHello Michael,
Sorry for the inconvenience you're experiencing. I've reviewed the credentials you previously shared, and they appear to be working correctly. However, the user account provided doesn't have super user access. To properly address this issue, I'll need super user access.
Thank you for your understanding. Looking forward to your response.
Best regards
Atick Eashrak Shuvo
Accepted AnswerI apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?
Looking forward to your response.
Best regards
Michael
Accepted AnswerAlmost! The white lines on the Nav are showing properly but the one phone number still floats over the nav on Tablet.
Thank you for your help. What did you change the last time so I know if it happens with another template.
Atick Eashrak Shuvo
Accepted Answerbut the one phone number still floats over the nav on Tablet.
Could you please share a screenshot of the issue?