I have Paid $99 For 3 Websites License Templates. There is Only 1 Domain Available For Me. - Question | JoomShaper
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I have Paid $99 For 3 Websites License Templates. There is Only 1 Domain Available For Me.

SF

Somkiat Foongkiat

Template 5 months ago

I have not received any reply from your support team. I have paid $99 for 3 websites license templates. There is only 1 domain available for me on Templates & Page Builder - Personal.

Previously I had 1 license for SP Page Builder Pro which had more than 100 days to expire. When I clicked upgrade to buy $99 template, your system changed it to expire and showed new template license with 1/1 domain on my dashboard.

Please help :

  1. return SP Page Builder Pro which had more than 100 days to expire back to me.
  2. add domain for Templates & Page Builder - Personal with 3 domain available.

Thanks,

Somkiat [email protected]

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Website
https://yajai.com/dharma
2 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 5 months ago #198444

Hello Somkiat Foongkiat,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing.

Please send us an email to [email protected] regarding your issue. Sales team will solve your issue.

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 weeks ago #211741

Just checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.

If you need further assistance, feel free to let us know!

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