I have Paid $99 For 3 Websites License Templates. There is Only 1 Domain Available For Me. - Question | JoomShaper
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I have Paid $99 For 3 Websites License Templates. There is Only 1 Domain Available For Me.

SF

Somkiat Foongkiat

Template 3 months ago

I have not received any reply from your support team. I have paid $99 for 3 websites license templates. There is only 1 domain available for me on Templates & Page Builder - Personal.

Previously I had 1 license for SP Page Builder Pro which had more than 100 days to expire. When I clicked upgrade to buy $99 template, your system changed it to expire and showed new template license with 1/1 domain on my dashboard.

Please help :

  1. return SP Page Builder Pro which had more than 100 days to expire back to me.
  2. add domain for Templates & Page Builder - Personal with 3 domain available.

Thanks,

Somkiat [email protected]

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1 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #198444

Hello Somkiat Foongkiat,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing.

Please send us an email to [email protected] regarding your issue. Sales team will solve your issue.

Best regards

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