Installation Language
Kristina Stoller
Hi, i new installed SP Page Builder in Joomla 5 and would like to change the language into german no. When i push the "install" button in "languages" it shows up "succesfully installed" but then the status stays "not installed" so that i cannot select german as language. What do i have to do? Thanks, Kristina
Atick Eashrak Shuvo
Accepted AnswerHi there!
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.
To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.
Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.
Looking forward to your response.
Best regards
Atick Eashrak Shuvo
Accepted AnswerHello Kristina,
Sorry for the inconvenience you're experiencing.
To assist you further, could you please provide site administrator access?
Looking forward to your response.
Best regards
Atick Eashrak Shuvo
Accepted AnswerApologies for the inconvenience. I’ve checked and can confirm that there is indeed an issue when installing languages in SP Page Builder. Our development team has been informed, and the problem will be addressed in an upcoming update. Thank you for your patience and understanding.
Atick Eashrak Shuvo
Accepted AnswerHello Kristina,
Sorry for the inconvenience you're experiencing. You don't need to install the English language separately; it's included with the component. To use the English language, please log in to your Joomla administrator using English as your preferred language.
Best regards