SP Page Update 5.7.1 - Question | JoomShaper
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SP Page Update 5.7.1

M

Marios

SP Page Builder 3 months ago

Hi , I have just updated SP Page Builder to 5.7.1 but not only it changed all my pages fonts (its was Muli) now even the ICONS do not show up. I tried to manually go to add again the icons, I can see them, but they do not render in frontend.

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28 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 months ago #199484

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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M
Marios
Accepted Answer
3 months ago #199490

Yes sure I can, Could you give me an email?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 months ago #199492
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M
Marios
Accepted Answer
3 months ago #199495

Please also provide a walkthrough since I will need to do this procedure you will do now on quite a big number of websites:)

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M
Marios
Accepted Answer
3 months ago #199497

Ah I understand,

Here below:

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 months ago #199519

Perhaps you forgot to share this portion.

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M
Marios
Accepted Answer
3 months ago #199608

Yes apologies!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 months ago #199623

Have you used custom font or google font? Please let me know.

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M
Marios
Accepted Answer
3 months ago #199626

Hi, not anymore we changed all fonts to HELVETICA, ARIAL via forcing css. THE IMPORTANT to fix now is the ICONS! :)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 months ago #199627

Which icon doesn't display? Can you share a screenshot?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 months ago #199632

Are you there?

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M
Marios
Accepted Answer
3 months ago #199633

Im trying to add a screenshot but its impossible

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M
Marios
Accepted Answer
3 months ago #199635

on all our sites ICONS are not visible anymore after this update. We need to roleback the SP PAGE BUILDER VERSION!!

Check all our sites: https://otigroup.org/ https://otinternational.org

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 months ago #199665

After investigation, we found that the issue is caused by your template. You should contact your template developer, as they have used our Helix Ultimate and modified the template code. You can check our other templates or Helix Ultimate. Thank you

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M
Marios
Accepted Answer
2 months ago #199697

This is a very bad option though... because the HELIX template we are using is much more advanced than the basic options the templates offered by joomshaper...

In any case, I have tried your Manufacturer template (on a new site to test) still the icons are not working and now there is an error "Missing webfonts.json file. Please go to advanced > Font Settings and add Google Font Api and update."

How do I fix this? [since there is not such option in Advanced settings?]

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M
Marios
Accepted Answer
2 months ago #199702

Additionally, why did this happen to our template, after updating the new SP PAge Builder, since previously our template worked fine with SP.... ?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 months ago #199704

I have checked Manufacturer template and it works fine.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 months ago #199705

Which version it worked?

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M
Marios
Accepted Answer
2 months ago #199707

5.7.0

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 months ago #199708

I have installed 5.7.0. Please check now. I think the problem persists.

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M
Marios
Accepted Answer
2 months ago #199710

Indeed...it persists, so maybe was prior to 5.7? or we might have a skipped a version? Is there any manual workaround/overide? We like our LT template...

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 months ago #199711

Please contact your template provider of LT.

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M
Marios
Accepted Answer
2 months ago #199785

Goodmorning, but why should I contact the template creator, if the problem appeared with your new update? :)

Is there a DETAILED change log on your SP updates, so I can see manually find what the new update has created overides on the current template etc?

Thank you in advance.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 months ago #199789

I have shown you 5.7.0 same problem and when you change the template it works fine.

Here is the change log.

Version 5.7.1

22 July 2025

Updates

  • Added the ability to set start and end times for YouTube videos in the Video addon.
  • Typography settings in the Text Block addon now override Rich Text editor styling.
  • Enhanced accessibility features in the Slideshow addon.
  • Removed class duplication in Image Layout addon.
  • Improved overall stability.

Fixes

  • Corrected ACL behavior for the "Add to Menu" option.
  • Added support for Unicode and nonEnglish characters to work with readmore in Text Block addon.
  • Resolved SEF link issues when closing the frontend editor.
  • Addressed the Dynamic Content’s Link field disappearance issue.
  • Resolved frontend editor crash for empty alt input in Slideshow addon.
  • Fixed rendering issues with multiword Google Fonts.
  • Addressed overflow issues with search input and placeholder text in the Advanced Table addon
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M
Marios
Accepted Answer
2 months ago #199790

thank you indeed yes you tried that.

Maybe we should roleback even more? 5.6?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 months ago #199792

If you have backup of your site which is works previously then let me know. Thanks

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S
Seppe
Accepted Answer
3 months ago #199547

Hi Marios You are not alone. I also have completly different fonts nog in my website then I used to program it. It seems like SPPB always has a surprise for us, whenever they come with an update.

1
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 months ago #199596

Is it possible to share your website URL and login info by hidden content area? Or Make sure that your google font API and google font is installed into the Page Builder settings area. Thank you

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