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Joomla 4 Error Message

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Dan Ellmore

SP Page Builder 2 months ago

I have just updated my clients site to Joomla 4 and am now getting this error message

0 Failed opening required '/home/sites/lincsbirdclub.co.uk/public_html/site/components/com_sppagebuilder/builder/classes/base.php' (include_path='.:/usr/share/pear82:/usr/share/php')

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14 Answers
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #200354

No relation. Yes, you can delete my account (FTP) if it was created only for me.

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Dan Ellmore
Accepted Answer
2 months ago #200355

Problem solved with LoginPlus plug in.

thanks for helping me look in the right place not, I would have been looking into the ftp for ages with no result!

Dan

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Dan Ellmore
Accepted Answer
2 months ago #200330

I am keen to get my clients site back live asap - then I can update to the latest SP Pagebuilder.

If you need an Admin log in then here it is:

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #200332

Hi Dan,

Indeed, your admin area is damaged; probably the update process wasn't completed. Not all component files were uploaded.

To fix it access to FTP is needed.

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Dan Ellmore
Accepted Answer
2 months ago #200334

Thanks Paul - here is FTP access

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #200342

Thx, I reinstalled component, but other Joomla update problems are still on your hands.

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Dan Ellmore
Accepted Answer
2 months ago #200343

Thanks can you advise on this error below? which happens why I try to log in -

Call to undefined method Joomla\CMS\Router\SiteRouter::getMode()

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DE
Dan Ellmore
Accepted Answer
2 months ago #200344

I also get this error - not sure how to find with Plug in to update

thanks

Dan

The plugin package that is installed doesn't match your actual Joomla version and is not fully compatible. The package for Joomla 3.x is currently installed but you are running Joomla 4.x, if you have just upgraded your Joomla website from the version 3.x to the version 4.x the plugin must also be upgraded accordingly.To upgrade the plugin, visit our store at https://storejextensions.org, download the package for Joomla 4.x and install it over the current one

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #200348

Dan, yes, I saw it too, but here is the JoomShaper forum, so we can help only with our products.

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Dan Ellmore
Accepted Answer
2 months ago #200349

I have resolved the extension error message - but when I click 'login' on the main menu I still get the following error message

Call to undefined method Joomla\CMS\Router\SiteRouter::getMode()

We did not have this before upgrading

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #200350

Here are two possible reasons:

  1. An old plugin or module that is incompatible with your version of Joomla 4+

  2. An error during migration from Joomla 3 to Joomla 4+. If the site was migrated, the old code may still refer to methods from Joomla 3 that do not exist in the newer version.

This is not a problem from the Helix Template or SPPB.

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Dan Ellmore
Accepted Answer
2 months ago #200351

Thanks Paul - you did an FTP upload yesterday could this be related to it? and the code not updated?

thanks

Dan

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #200352

No, my main task was to fix SPPB, and that's what I focused on.

I am fairly certain that the issue is caused by an old plugin or module from the J3 era. Point (1).

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Dan Ellmore
Accepted Answer
2 months ago #200353

Thanks Paul - we will research further - it is good to be sure the FTP is not related.

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