No Rating Options In Testimonials Addon - Question | JoomShaper
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No Rating Options In Testimonials Addon

M

Meander

SP Page Builder 2 months ago

Hi,

I'm trying to get ratings on as described in this tutorial: https://www.joomshaper.com/documentation/sp-page-builder/testimonials

But my add-ons don't have tabs like Reviews, Avatar, Ratings, Options, and Title, as shown in the documentation.

I have Page Builder Pro.

So how can I get the Ratings?

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14 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 months ago #200419

Hi there!

Sorry for your experience.

Which version of SPPB Pro are you using there, please? However, in the latest version you will find it in the general tab as follows:

https://share.cleanshot.com/lZsX5MYQ

Best regards,

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #200421

Write also full name of your template, becuase there is possibility that addon was overriden by template developer.

Make also simple test:

  1. Set Casiopea template default for 3 minutes
  2. Clear Joomla cache
  3. Create a New Page in SPPB
  4. Add Testimonials addon
  5. Check it settings (in back-end editor or front-end editor)
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M
Meander
Accepted Answer
2 months ago #200423

Unfortunately, that doesn't work. The add-on still looks completely different without the options.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 months ago #200426

You are checking from backend editor. No worries. Did you scrolled down to the bottom for checking purpose in the general tab? Moreover can you share your admin access in the hidden content box?

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M
Meander
Accepted Answer
2 months ago #200424

I am using SP Page Builder Pro 7.5.1 btw.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #200428

Hoi Meander,

Your template et_swimwear is not ours, so indeed maybe it overrides our addon code.

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M
Meander
Accepted Answer
2 months ago #200431

Okay I will try with one of your templates.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #200434

just install raw Helix Ultimate template (free one) , and set as default template (star icon).

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M
Meander
Accepted Answer
2 months ago #200436

Still no luck unfortunately

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 months ago #200440

You are giving screenshot from the top portion. Did you check at the bottom too as follows?

https://share.cleanshot.com/nDzqSTws

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #200444

Yes, scroll down - to see more settings!

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M
Meander
Accepted Answer
2 months ago #200524

Thank you I found it. It's very different than in the documentation. However I got the stars but the voting isn't working. I tried with different templates.

To be honest, I prefer the SP Polls because you can see the results there. I just don't like the layout very much. I can style it with CSS but I'd also like to change the radio buttons to stars, replacing them with an image.

I've tried several methods already, but without success.

I'll start a new thread for that.

Thank you very much for your effort.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 months ago #200536

Hi Meander,

Sorry for your experience. The documentation is representing an older version of SPPB, sorry about that.

However, I'm glad that you have found the option already.

Have a nice day!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 months ago #201417

Hello Meander,

Hope you are doing well. Kindly, accept the most useful answer in order to close the post.

Thanks!

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