SP Page Builder IPAD Layout Option Doesn't Work - Question | JoomShaper

SP Page Builder IPAD Layout Option Doesn't Work

R

Rupert

SP Page Builder 4 years ago

I'm using latest version of SP Page Builder, Joomla and Firefox.

When I change the payout of the page in the ipad view (i.e. not phone / desktop) , for example minimum height or font size nothhing changes. It works in the phone and desktop layout but nothing happens in the ipad layout! HELP!!!!

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25 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #18215

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please share an screenshot about your issue and provide me the Joomla administrator access & FTP access. I will check & get back to you soon.

-Thanks

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R
Rupert
Accepted Answer
4 years ago #18244

Ah it seems to work in Safari on mac but not Firefox on Windows 10!

How can I send you my admin details.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #18259
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R
Rupert
Accepted Answer
4 years ago #18264

Added details in the hidden section.

Four issues :

  1. try the iPad layout using Windows 10, you cannot change the height, font etc
  2. why is there a dark grey line at the top of the page?
  3. how can you change the entire page background colour?
  4. look at the phone layout in page builder it looks fine but on an iPhone X the large bowl at the top is off the screen, the first little bowl doesn't even show and the donate buttonis in the middleof the copyright stuff.
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R
Rupert
Accepted Answer
4 years ago #18265

and 5. the page doesn't scroll properly on iphone!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #18269
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R
Rupert
Accepted Answer
4 years ago #18271

Also this page "Nimbo - Disco - Soup And Noodles" looks fine in page builder for all layouts. But look at it on an iphone X and the layout is bad - lots of things overlaying each other and the main image at top is also off to one side!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #18275

Are you kidding with me? Did you check my last reply? Your administrator login access does not work.

https://prnt.sc/13cdfee

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R
Rupert
Accepted Answer
4 years ago #18276

Sorry password corrected.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #18281

download.png

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R
Rupert
Accepted Answer
4 years ago #18285

One of the issues is SCROLLING the page on iPhone so cannot send a picture of me scrolling!

How can I share a screenshot here? I have the image.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #18286

Please check this page on the small device and let me know.

http://www.boiledsweets.com/index.php/music/nimbo/discography/soup-and-noodles

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R
Rupert
Accepted Answer
4 years ago #18287

Hi, nothing is overlaid now which is good but the main image at the top is still off centre to the right.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #18288

Check again

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R
Rupert
Accepted Answer
4 years ago #18290

Image is still off to the right

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R
Rupert
Accepted Answer
4 years ago #18316

Hi, I'm rebuilding the bouillon page from scratch as it's impossibe to fix. see "bouillon" - seems to be working so far!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #18324

No problem found my end.

https://prnt.sc/13cl3qa

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R
Rupert
Accepted Answer
4 years ago #18401

Hi,

I've rebuilt the three pages that were not working from scratch and OK now apart from one issue. If you could login and take a look at "bouillon!" page. In the desktop/phone view the text called "release info" near the top, the content font size and content line height doesn't work.

Could you pls check and let me know how to fix as think this might be a bug. Thank you!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #18416

Can you share a screenshot about the problemtic area? Cause, there is no release info text found. Thanks

http://www.boiledsweets.com/index.php/music/nimbo/discography/bouillon

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R
Rupert
Accepted Answer
4 years ago #18418

Finding it REALLY hard to add a screenshot here!!!

But it's this text "release date : some point in 2021, some samples below - available for pre-order in the shop"

If you log in to my site using the details provided, switch to the ipad view and the text is overlaid as the content line height doesn't work for ipad, it's fine for phone/desktop.

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R
Rupert
Accepted Answer
4 years ago #18420

The "release info" is the admin label for that text

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R
Rupert
Accepted Answer
4 years ago #18424

Ah again think it's a Windows 10 Firefox issue as seems to work in Safari on Mac

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #18428
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R
Rupert
Accepted Answer
4 years ago #18430

Try on Windows 10 + Firefox using the actual site not an emulation.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #18449
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