Double Scroll Bar - Question | JoomShaper
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Double Scroll Bar

MM

Manuel Maldonado

SP Page Builder 1 month ago

Hi!

I've been updating contents on my website and later I noticed that there are two scroll bars, I cant figure out why. Can anyone help me find the problem?

https://acupunturaeficaz.com/

By the way I recently updated both the SP page builder and the template.

Another thing that changed is that all the text format (the font) has changed to an uglier font, only the new textboxes shows the good typography

Thanks a lot!

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6 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #202358

Hello Manuel Maldonado,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

I could not find the double scrollbar. If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Best regards

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MM
Manuel Maldonado
Accepted Answer
1 month ago #202370

Thanks for your help. The screen capture is here.

https://prnt.sc/oFWFAGfgNKLk

There is this double scroll bar but the inner one disappears when you reach around the testimonies area

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #202378

Which browser and device are you using to check? I have checked on a macbook and Google Chrome. It is showing one scrollbar here.

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MM
Manuel Maldonado
Accepted Answer
1 month ago #202383

I am checking both with chrome and brave,on an HP laptop. Could it be the size of my screen? But, in my mobile phone it is ok

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MM
Manuel Maldonado
Accepted Answer
1 month ago #202388

Hi again, I think I solved it, by hiding all the sections and showing them one by one. There was an empty image in there... i dont know why. I found another today in another unexpected place. Thanks for your help. I need tio address an issue with the text font, should I start a new thread?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #202440

You are welcome 😊

You can share here about the other issue.

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