Template Shaper_wayne_corp 404 Page Not Working - Question | JoomShaper

Template Shaper_wayne_corp 404 Page Not Working

RT

Rajeev Topiwala

Template 4 months ago

Template shaper_wayne_corp 404 page not working

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24 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 months ago #202804

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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RT
Rajeev Topiwala
Accepted Answer
4 months ago #202805

we will not be able to provide access as the website is still in development phase and on local pc.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 months ago #202806

I need to check your site. Cause, It works fine on my end.

https://prnt.sc/99YTw_ZcLoDR

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RT
Rajeev Topiwala
Accepted Answer
4 months ago #203014

here is the link, username and password for the user.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 months ago #203024

Administrator URL doesn't work.

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RT
Rajeev Topiwala
Accepted Answer
4 months ago #203029

can you ping the domain and share the output.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 months ago #203045

Check the screenshot.

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RT
Rajeev Topiwala
Accepted Answer
4 months ago #203047

can you share the working site backup, so that we can cross check the code. We can share the error.php if it helps or share your ip from ping.ue so that we can check if the region is blocked from our firewall

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 months ago #203048

Check the hidden content.

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RT
Rajeev Topiwala
Accepted Answer
4 months ago #203527

Please check now.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 months ago #203563

Provide me the Joomla super administrator access. Thanks

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RT
Rajeev Topiwala
Accepted Answer
4 months ago #203565

given

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 months ago #203567

Provide me FTP access. Or Enable the Use URL Rewriting from the global configuration settings (SEF portion) and rename the htaccess.txt to .htaccess.

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RT
Rajeev Topiwala
Accepted Answer
4 months ago #203569

done URL Rewriting from the global configuration settings (SEF portion) and rename the htaccess.txt to .htaccess.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 months ago #203577

Template error page is modified. If i want to update any code. I can't do it. Maybe, Permission issue. Can you provide me permission or provide me the FTP access. Thanks

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RT
Rajeev Topiwala
Accepted Answer
4 months ago #203579

go to system -> site templates select template and change the file or provide the modified file. We will not be able to provide FTP Details

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 months ago #203580

Can't modify the template files.

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RT
Rajeev Topiwala
Accepted Answer
4 months ago #203581

as of now the issue is that on sub menus the 404cpage is working but on main menu they are not. Also i have changed the error.php code to original

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RT
Rajeev Topiwala
Accepted Answer
4 months ago #203582

i can share you my chrome remote desktop code

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 months ago #203585

Check now. Thanks

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RT
Rajeev Topiwala
Accepted Answer
4 months ago #203587

working now, can you share what changes you did.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 months ago #203593

I just updated Page Builder latest version.

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RT
Rajeev Topiwala
Accepted Answer
4 months ago #203596

from where can i download the specific Version: 3.8.10

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