When I Installed QuickStart Helix Ultimate And Unzipped It To Public_html, The Hosting Reported A Virus. - Question | JoomShaper
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When I Installed QuickStart Helix Ultimate And Unzipped It To Public_html, The Hosting Reported A Virus.

FB

Fernando Bautista

Helix Framework 1 month ago

Best regards.

When I downloaded QuickStart Helix Ultimate, uploaded it, and unzipped it, it reported a virus. I've attached a screenshot.

https://drive.google.com/file/d/1CD-A3ZgLkx4WtaB-CAFORVa3iquIK1wZ/view?usp=drive_link

"The file you uploaded, helixultimate_quickstart_j5_2.1.3.zip, contains a virus, so the upload has been cancelled: {HEX}Malware.Expert.php.wilcard.comment.upload.UNOFFICIAL FOUND"

Please help me with this. I want to install QuickStart.

Thank you.

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10 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #203140

Relax, that override wasn't needed, most webmasters don't use old Contact component anymore. Times were changed since J1.0.0 (2005) and contact component still looks almost the same :/

For Contact page we suggest using Page built using SP Page Builder Pro (with form, map, etc).

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FB
Fernando Bautista
Accepted Answer
1 month ago #202997

Hello, I changed the kickstart file name to x. I uploaded it, unzipped it, installed it, renamed the htaccess.txt to .htaccess, enabled URL rewriting, and it works fine.

However, the contact link generates the following error:

https://cootrasanfrancisco.com/pages/contact

Joomla\CMS\Event\Model\FormEvent::onSetData(): Argument #1 ($value) must be of type object|array, false given, called in /home/cootrasa/public_html/libraries/src/Event/AbstractEvent.php on line 227

Could you please help me get that page to work properly like the others?

Thank you in advance for your kind guidance.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #202999

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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FB
Fernando Bautista
Accepted Answer
1 month ago #203094
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #203105

Please, allow me super admin access so that I can better assist you.

Thanks for your cooperations.

Best regards,

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #203119

It's problem with Joomla core Contact component view, nothing to worry about, easy to fix, but indeed we need access as Super User.

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Fernando Bautista
Accepted Answer
1 month ago #203123

hello, privileges update, try again please.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #203138

Your issue has been resolved. In the Helix Ultimate template, there was a template override at:

/templates/shaper_helixultimate/html/com_contact/contact/

I renamed it to:

/templates/shaper_helixultimate/html/com_contact/__contact/

and the issue is now fixed.

Thanks.

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Fernando Bautista
Accepted Answer
1 month ago #203160

Warm greetings, and thank you very much for your kind collaboration. If there's one thing Joomshaper is known for, it's its efficient support and timely assistance for us mere mortals. You guys are the experts.

I hope this override issue doesn't disrupt the site's normal operation in future Joomla or Helix Ultimate updates and that it continues to work normally. Honestly, I don't like getting involved with overrides because I've seen quite a few issues with overrides on the Joomla forum. It's better if Kickstart works properly with its default configuration.

Just a very respectful observation, of course, and it's perhaps improving the kickstart by preventing users from having to modify things. That is, the kickstart should be an error-free installation, which wasn't my situation. An average user shouldn't be troubleshooting these kinds of problems, much less working with overrides. If people barely want to use Joomla without knowing how, and having to resolve these things when it's supposed to be a kickstart, then it's already quite tedious. You have to consider the ease of use for the user who wants to implement Helix Ultimate with the kickstart. I repeat, this is a respectful observation.

In any case, I appreciate the help. The site is working well. I'll finish configuring details and modifying what we need to work for the public. If everything goes well, I'll encourage my clients to purchase an SPPB5 license; it's worth it.

Thank you very much.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #203174

Thank you, and indeed, we could forget about this component override, because, as I mentioned earlier, no one uses it. New versions of Joomla regularly change the code, and this is probably what caused the error. Fortunately, a new, even better version of Helix Ultimate is announced later this month, so I will personally make sure that this error is fixed.

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