I'm using the Newsberg template.
I didn't change anything, I just specified different categories as the source, and the tabs module is completely broken. I don't know why it looks like this. Please help.
I will add that it is impossible to move to the next tab, it does not respond.
Awaiting an answer
SP Page Builder
Tabs - erorr - newsberg template
22 replies
Atick Eashrak Shuvo Staff
Hello Sławomir Stańczuk,
Thank you for reporting this issue with the Newsberg template tabs. I apologize for the inconvenience you're experiencing.
To help me investigate this further and resolve the problem, would you be willing to grant me temporary administrative access to your site?
Before you provide the credentials, please ensure you've created a full backup of your site to safeguard your data.
Looking forward to your response.
Best regards
Sławomir Stańczuk Asked this
The admin login details are in a hidden field for this post. A full backup has been made, so you can safely proceed to fix the tabs error.
I have one more question that I don't understand.
When editing a user's profile, there's a section from the com_spauthorarchive component where I can upload my author photo.
However, the author's photo is displayed below the article, but it's from https://www.gravatar.com/avatar/. WHY?
I want a user who uploads their own photo to my website to also appear under the article they wrote. An example of such a user is https://www.naszgs.pl/dziennikarze-autorzy/stanczuks.
The profile photo is different from the author's photo under the article they wrote.
Atick Eashrak Shuvo Staff
Hello Sławomir,
Sorry for the inconvenience you're experiencing. Would it be possible for you to take a full site backup to test the issue on your local machine?
Looking forward to your response.
Best regards
Sławomir Stańczuk Asked this
Today I returned from a short vacation and thought the problem was solved, but I see it hasn't even started.
In the hidden description field, I'm adding a link to the backup file from Akeba. I provided the login details earlier.
Sławomir Stańczuk Asked this
Were you able to determine the cause of the tabs error?
Atick Eashrak Shuvo Staff
Hello Sławomir,
Apologies for the delay. I've created a test page named Home test for you. Please check it now.
If the issue still persists, please let me know and I will investigate further.
Best regards
Sławomir Stańczuk Asked this
The same tabs error has reappeared on the home page at https://www.naszgs.pl/, and it's completely ruining the site. I'm asking for urgent help to fix this.
Sławomir Stańczuk Asked this
There's another problem with the template. In articles whose view was created in SP Page Bilder, the right column drops to the bottom, as seen in this example https://www.naszgs.pl/wydarzenia/gmina-siedlce/spotkanie-dla-ngo-jak-zorganizowac-dobra-impreze
In general views it is correct, https://www.naszgs.pl/wydarzenia/online but in articles made on SP Page bilder the center is too wide and the right section falls to the bottom https://www.naszgs.pl/webinar-praktyka-czyni-mistrza
Atick Eashrak Shuvo Staff
Please check the hidden content area.
Sławomir Stańczuk Asked this
The site's security features have likely excluded your region. Could you please provide your IP address or the country from which you'd like to log in?
Atick Eashrak Shuvo Staff
Check the hidden content area
Sławomir Stańczuk Asked this
I've added your IP to the whitelist, so you should be able to log in now.
Atick Eashrak Shuvo Staff
Hello Sławomir,
Apologies for the delayed response. Please check again now. If the issue still persists, please let me know and I will investigate further.
Best regards
Sławomir Stańczuk Asked this
I've found another template error I can't resolve. Here's a sample article: https://www.naszgs.pl/wydarzenia/wodynie/warsztaty-motywacyjne-dla-lokalnych-liderow-dzialaj-skutecznie. It has a "Lokalizacje" module in the right column, but for some unknown reason, the module doesn't fit on the right and ends up at the very bottom, below the article. https://zapodaj.net/plik-1RmyHM1BoO
It happens the same on all articles.
Sławomir Stańczuk Asked this
Why is there such a large space at the bottom under the tabs you repaired? I couldn't find any definition in SP Pagebilder that would cause such a large margin.
Sławomir Stańczuk Asked this
It's telling me there's a problem. I mentioned above about a strange space that can't be removed. However, where the section margin is required and set, it doesn't respond. Please help!
Atick Eashrak Shuvo Staff
Please check the hidden content area
Sławomir Stańczuk Asked this
I have removed the geoblock from Bangladesh, check if you have access now.
Sławomir Stańczuk Asked this
I'm reiterating my request because the site continues to look poor. There are two main issues I've written about:
- Empty space between sections on the home page, which can't be reduced.
- The right column in articles is too narrow, causing the entire column to be pushed to the bottom https://www.naszgs.pl/wydarzenia/wodynie/warsztaty-motywacyjne-dla-lokalnych-liderow-dzialaj-skutecznie
Atick Eashrak Shuvo Staff
I apologize for the inconvenience and the delayed response. Could you please check now and confirm if the issue has been resolved on your end?
I look forward to your response.
Best regards
Sławomir Stańczuk Asked this
Yes, at this point the above 2 points I reported have been fixed. I hope it stays this way and won't get broken in subsequent updates.
Sławomir Stańczuk Asked this
upgraded plg_system_helixultimate plugin wersja 2.2.4
On the home page https://www.naszgs.pl/ in the above update, an empty space has reappeared between the "More news" and "Events in the region" tab sections.
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