Tabs - Erorr - Newsberg Template - Question | JoomShaper
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Tabs - Erorr - Newsberg Template

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Sławomir Stańczuk

SP Page Builder 1 month ago

I'm using the Newsberg template. I didn't change anything, I just specified different categories as the source, and the tabs module is completely broken. I don't know why it looks like this. Please help. I will add that it is impossible to move to the next tab, it does not respond.

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13 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #203640

Hello Sławomir Stańczuk,

Thank you for reporting this issue with the Newsberg template tabs. I apologize for the inconvenience you're experiencing.

To help me investigate this further and resolve the problem, would you be willing to grant me temporary administrative access to your site?

Before you provide the credentials, please ensure you've created a full backup of your site to safeguard your data.

Looking forward to your response.

Best regards

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Sławomir Stańczuk
Accepted Answer
1 month ago #203667

The admin login details are in a hidden field for this post. A full backup has been made, so you can safely proceed to fix the tabs error.

I have one more question that I don't understand. When editing a user's profile, there's a section from the com_spauthorarchive component where I can upload my author photo. However, the author's photo is displayed below the article, but it's from https://www.gravatar.com/avatar/. WHY? I want a user who uploads their own photo to my website to also appear under the article they wrote. An example of such a user is https://www.naszgs.pl/dziennikarze-autorzy/stanczuks. The profile photo is different from the author's photo under the article they wrote.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #203673

Hello Sławomir,

Sorry for the inconvenience you're experiencing. Would it be possible for you to take a full site backup to test the issue on your local machine?

Looking forward to your response.

Best regards

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Sławomir Stańczuk
Accepted Answer
1 month ago #203964

Today I returned from a short vacation and thought the problem was solved, but I see it hasn't even started.

In the hidden description field, I'm adding a link to the backup file from Akeba. I provided the login details earlier.

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Sławomir Stańczuk
Accepted Answer
1 month ago #204134

Were you able to determine the cause of the tabs error?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #204250

Hello Sławomir,

Apologies for the delay. I've created a test page named Home test for you. Please check it now.

If the issue still persists, please let me know and I will investigate further.

Best regards

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Sławomir Stańczuk
Accepted Answer
1 week ago #206397

The same tabs error has reappeared on the home page at https://www.naszgs.pl/, and it's completely ruining the site. I'm asking for urgent help to fix this.

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Sławomir Stańczuk
Accepted Answer
1 week ago #206530

There's another problem with the template. In articles whose view was created in SP Page Bilder, the right column drops to the bottom, as seen in this example https://www.naszgs.pl/wydarzenia/gmina-siedlce/spotkanie-dla-ngo-jak-zorganizowac-dobra-impreze

In general views it is correct, https://www.naszgs.pl/wydarzenia/online but in articles made on SP Page bilder the center is too wide and the right section falls to the bottom https://www.naszgs.pl/webinar-praktyka-czyni-mistrza

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 days ago #206838

Please check the hidden content area.

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Sławomir Stańczuk
Accepted Answer
5 days ago #207060

The site's security features have likely excluded your region. Could you please provide your IP address or the country from which you'd like to log in?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 5 days ago #207083

Check the hidden content area

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Sławomir Stańczuk
Accepted Answer
4 days ago #207189

I've added your IP to the whitelist, so you should be able to log in now.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 day ago #207352

Hello Sławomir,

Apologies for the delayed response. Please check again now. If the issue still persists, please let me know and I will investigate further.

Best regards

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