Lazy Load With YouTube Background Videos - Page Crashes
Massimiliano
I was having issues with my homepage crashing and I tracked it down to the lazy load option on SPPB. If I disable that, the issue goes away. Is there a way to exclude certain section or resources from the lazy load? Since the videos in question are background os the home section, there are no dedicated controls.
For now I have disabled lazy load, but I'd like to be able to turn it back on.
I tried to add some script to the templates to ignore the Youtube errors, but it didnt help site is maxmonte.com and it only happens on the homepage
Thanks
Ziaul Kabir
Accepted AnswerHello,
Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.
Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!
Best regards,
Atick Eashrak Shuvo
Accepted AnswerHello Massimiliano,
Sorry for the inconvenience you're experiencing. Could you please share the login credentials in the hidden content area?
Looking forward to your response.
Best regards
Massimiliano
Accepted Answerit still crashes. it does not happen all the times, but it definitely does. On mobile it crashes most times, on the laptop only sometimes. did you change something?
Atick Eashrak Shuvo
Accepted AnswerHello Massimiliano,
Sorry for the inconvenience you're experiencing. Could you please share a screenshot of how it looks on mobile? Looking forward to your response.
Best regards
Massimiliano
Accepted Answerit just tries to reload the page once you start scrolling, until it gives up and displays "a problem repeatedly occurred on "https://www.maxmonte.com"
Atick Eashrak Shuvo
Accepted AnswerHello Massimiliano,
Sorry for the inconvenience you're experiencing. Could you please share a screenshot of the issue? I'm not able to replicate it on my end.
Looking forward to your response.
Best regards
Massimiliano
Accepted AnswerMassimiliano
Accepted AnswerI also tried using chrome on my phone and that also crashes, especially when opening the accordion items on the MODELS section. BTW, did you change something? now whenever you open one of the items in the accordion the background video starts over... it didnt use to do that, it's quite distracting
Massimiliano
Accepted Answerstill same issue, and the weird accordion behaviour is still there (where the background video restarts on any accordion click)
Atick Eashrak Shuvo
Accepted AnswerHello Massimiliano,
Sorry for the inconvenience. There is an issue with lazy loading and YouTube background videos causing page crashes. I've already informed our development team about this.
The issue will be addressed in a future update. In the meantime, please disable lazy loading as a temporary workaround. We appreciate your understanding and patience.
Best regards