Awaiting an answer SP Page Builder

Dynamic content

Asked by Ahmed Balfaqih 1 year ago Last activity 1 year ago

Hello support,

I built a new website with dyanmic content on a temporary web server. I backed up using Akeeba and restore it in a new website. It looks like the new dynamic content has a few issues. For examples:

  • The linked content shows a repeat of some of the items listed even though the duplicates have been trashed.
  • No mattar how may items I add, it will only show 10, even though I set the limit to -1.
  • It will not respect the sorting. No matter how many times I drag one item over another one, the rendered page does not change.

FYI, I am using the latest version of Joomla, and the latest version of Page Builder.

Thank you.

17 replies

Yofie Setiawan

Are you talking about dynamic content for articles here?

Ahmed Balfaqih Asked this
1 year ago · edited

Hello Yofie,

I am talking about dynamic content, articles are not involved. perhaps the screenshots will be useful.

1st image:
A collectoin that has skills. Notice the order, and there is no repetition.
https://www.dropbox.com/scl/fi/1goocipnlp2gd7qf511ka/1-skill-collection.png?rlkey=70a4npvnff0jtix9jtds8uahl&dl=0

2nd image
when editing a field in a collection, see the repetion. also the order is not right
https://www.dropbox.com/scl/fi/0516vkw4e669f4jv1mlot/2-reference-field.png?rlkey=m8sdl9wp0f9u8av0xmnqgp085&dl=0

3rd image
adding the choice from a reference field. notice the reption, and the order is not right.
https://www.dropbox.com/scl/fi/1wncew0fu5ot801gqea48/3-adding-a-choice.png?rlkey=f93val0j2qlknqkjw9v49rwt1&dl=0

Ahmed Balfaqih Asked this

Hello support,

Any answers? I am supposed to deliver the website this week. Thank you.

Ahmed Balfaqih Asked this

Hello Support,

This is so unlike you guys. I have been a loyal customer for more than 10 years. I expect better support. Please tell me that this is a bug or anything. Just do not leave your customer stranded without answers. I have seen that you are answering other.

Thank you.

Mehtaz Afsana Borsha Staff

HI Ahmed,

Thanks for contacting us and sorry for this inconvenience. Could you please keep a full site backup and give me your super admin access? So that I can check.

-Regards.

Ahmed Balfaqih Asked this

Hello Mehtaz,

Thank you. I have added the credentials in the hiddent content part.

Mehtaz Afsana Borsha Staff

Allow us some time please, we will check and get back to you soon.

Ahmed Balfaqih Asked this

Thanks Mehtaz,

This may have happened when I used Akeeba Backup, then moved to a new server, or when I upgraded to 6.0 of Page Builder.

If it is going to take long, I may have to delete the Dynamic content, and restart again.

Ahmed Balfaqih Asked this

I am still waiting. This is not a good sign, nor it is good support. Please advice. this website is meant to help people in need.

Mehtaz Afsana Borsha Staff

Hi

I have to forward it to our team. Allow me some time please. And sorry for this inconvenience.

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