Can't Add New Booking In Sp Bookings - Question | JoomShaper
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Can't Add New Booking In Sp Bookings

MostElectrifyin

MostElectrifyin

Extension 2 weeks ago

Hi,

Im using Sp Page Builder 6.0, Sp Booking full Package 2.2, Helix Ultimate template, on Joomla 5.33 and I am trying to '..browse to Components > SP Booking > Bookings > Click “+New”', but "+new" and the screen show in the documentation is not there I see a screen represented by administrator/index.php?option=com_spbooking&view=bookings with not edit option.

I have reinstalled, uninstalled, and reinstalled again. No change.

What do I need to do next?

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3 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 weeks ago #204993

Hello MOstElectriftyin,

Thank you for reporting this issue, and I'm sorry for the inconvenience you're experiencing.

To help me investigate why you can't add new bookings in SP Bookings, would you be willing to grant me temporary administrative access to your site? This will allow me to thoroughly examine the configuration and identify the cause.

Before you provide the credentials, please ensure you have a complete backup of your site to safeguard your data.

Looking forward to your response.

Best regards

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MostElectrifyin
MostElectrifyin
Accepted Answer
1 week ago #205563

I guess my issue is, if my problem is unique then its as easy as starting from scratch, but if someone else has had this problem or if there is a bug in the extension then that what i want to know. I got trust issues lol, I'm not a fan of having outsiders on my servers. So can an answer occur from that?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 week ago #205653

Hello MostElectriftyin,

Sorry for the inconvenience you're experiencing. Unfortunately, I can't provide a definitive solution without further investigation. If you're not comfortable sharing your server credentials, you could provide a backup of your site instead. I can then test it safely in my local environment.

Please let me know how it goes.

Best regards

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