Hi,

Thank you for contacting us, and we apologize for the inconvenience.

Could you please make sure that the selected image file name does not contain any spaces or special characters? For example:

• Correct: room-image.jpg or room_image.jpg
• Incorrect: Room Image.jpg

After renaming the image, please try uploading it again and let us know if the issue persists.

We look forward to your update.