The Interactions In The Modules Work In The Preview But Unfortunately Not On The Website. - Die Interactions In Den Modulen Funktionieren In Der Vorschau Aber Leider Nicht Auf Der Webseite - Question | JoomShaper
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The Interactions In The Modules Work In The Preview But Unfortunately Not On The Website. - Die Interactions In Den Modulen Funktionieren In Der Vorschau Aber Leider Nicht Auf Der Webseite

DW

dynamic-duo webdesign/-publishing

SP Page Builder 3 weeks ago

Hi everyone, The interactions in the modules work in the preview but unfortunately not on the website. Does anyone know what could be causing this? Jo 5.3.3, PHP 8.3, SP pro 5.7.2, Helix Ultimate 2.1.3

Thank you for your help, Bea

---- DE

Hallo Zusammen, Die Interactions in den Modulen funktionieren in der Vorschau aber leider nicht auf der Webseite. Weiss jemand woran das liegen kann? Jo 5.3.3, PHP 8.3, SP pro 5.7.2, Helix Ultimate 2.1.3,

Vielen Dank für Eure Hilfe, Bea

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3 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 weeks ago #205390

Hello,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

I have checked ithe issue. It seems to be that interaction does not work when used in a SP Page Builder module. It only works if I have the same interaction on the SP Page Builder page. It looks like a bug. I will share it with the developer team to check.

Best regards

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DW
dynamic-duo webdesign/-publishing
Accepted Answer
2 weeks ago #205471

Hello, thank you very much for the reply.

For your information: All SP posts are from very early versions.

These posts are not SP posts, they are Joomla posts (SP in Joomla).

No rush, I have a quick fix and can put the site online.

--DE

Hallo, Vielen dank für die Antwort.

Zur information: Alle SP Beiträge sind aus sehr frühen Versionen.

Die Beiträge sind keine SP Beiträge, es sind Joomla Beiträge (SP in Joomla).

Keine Eile ich habe ein Quik-Fix und kann die Seite online stellen.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 weeks ago #205487

Thanks for allowing us the time to fix it. Good luck with the site.

If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.

If you need further assistance, feel free to let us know!

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