Staff replied SP Page Builder

The interactions in the modules work in the preview but unfortunately not on the website. - Die Interactions in den Modulen funktionieren in der Vorschau aber leider nicht auf der Webseite

Asked by dynamic-duo webdesign/-publishing 1 year ago Last activity 10 months ago

Hi everyone,
The interactions in the modules work in the preview but unfortunately not on the website.
Does anyone know what could be causing this?
Jo 5.3.3,
PHP 8.3,
SP pro 5.7.2,
Helix Ultimate 2.1.3

Thank you for your help, Bea

---- DE

Hallo Zusammen,
Die Interactions in den Modulen funktionieren in der Vorschau aber leider nicht auf der Webseite.
Weiss jemand woran das liegen kann?
Jo 5.3.3,
PHP 8.3,
SP pro 5.7.2,
Helix Ultimate 2.1.3,

Vielen Dank für Eure Hilfe, Bea

4 replies

Ofi Khan Staff

Hello,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

I have checked ithe issue. It seems to be that interaction does not work when used in a SP Page Builder module. It only works if I have the same interaction on the SP Page Builder page. It looks like a bug. I will share it with the developer team to check.

Best regards

dynamic-duo webdesign/-publishing Asked this

Hello, thank you very much for the reply.

For your information:
All SP posts are from very early versions.

These posts are not SP posts, they are Joomla posts (SP in Joomla).

No rush, I have a quick fix and can put the site online.

--DE

Hallo, Vielen dank für die Antwort.

Zur information:
Alle SP Beiträge sind aus sehr frühen Versionen.

Die Beiträge sind keine SP Beiträge, es sind Joomla Beiträge (SP in Joomla).

Keine Eile ich habe ein Quik-Fix und kann die Seite online stellen.

Ofi Khan Staff

Thanks for allowing us the time to fix it. Good luck with the site.

If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.

If you need further assistance, feel free to let us know!

Ofi Khan Staff

Just checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.

If you need further assistance, feel free to let us know!

Log in to reply.