BUG : Section Library + Page Layouts Not Available
Laurent
Hi,
These library does not work anymore :
Why ?
Thanks
Atick Eashrak Shuvo
Accepted AnswerGood news — we’ve identified the root cause of the issue, thanks to one of our users who provided valuable assistance. The fix will be included in the upcoming update.
In the meantime, please apply the following temporary fix:
Open the file:
/components/com_sppagebuilder/helpers/ajax.php
Then, add the line below at line 22:
use Joomla\Filesystem\File;This should resolve the issue.
Atick Eashrak Shuvo
Accepted AnswerHello Laurent,
Thank you for reporting this issue. Sorry for the inconvenience you're experiencing with the Section Library and Page Layouts.
To help me investigate, would you be willing to grant me temporary administrative access to your site? This will allow me to examine the problem directly.
Before you do, please ensure you've created a full backup of your site as a precaution.
Looking forward to your response.
Best regards
Jean-Claude Gagné
Accepted AnswerI can confirm, I'm also experiencing this issue. Pretty sure the issue come with the addon since it hasn't been working for over 2+ weeks now. Can we please know when the next update to fix this will be available?
Atick Eashrak Shuvo
Accepted AnswerHello Laurent,
Sorry for the inconvenience. Upon checking, both the Section Library and Page Layouts appear to be functioning correctly on my end in your site: prnt.sc/M2r9xs2zNfoZ, prnt.sc/airBH7MPMkGI
Best regards
Atick Eashrak Shuvo
Accepted AnswerThank you for your feedback. It’s possible that the issue you experienced yesterday was due to a temporary network or connectivity problem. I’m glad to hear everything is working fine now. Please don’t hesitate to let us know if you encounter any further difficulties.
Mahmut Manav
Accepted AnswerHey, i am having the same issue. Its the first time having that issue after many many websites done. seems to be a issue on joomshapers side. please fix.
Mahmut Manav
Accepted AnswerIt is still not working for me? Can you guys check. i left my info. Thanks
Atick Eashrak Shuvo
Accepted AnswerApology for the delayed response over the weekend. Upon checking, everything is loading perfectly on my end files.fm/u/h8pwk4xupn.
adsoma
Accepted AnswerI'm experiencing the same issue—Section Library is not available.
Something seems wrong with the current version (6.0.0). I just updated another website and started having the same problem.
Please help ASAP. I need to make some updates for my clients.
Atick Eashrak Shuvo
Accepted AnswerApology for the delayed response over the weekend. Upon checking, everything is loading perfectly on my end files.fm/u/g7bycv34cg.
Janosch
Accepted AnswerI'm experiencing the same issue, too:
— Section Library is not available. — PageLayouts are not available.
Tested before the update to V 6.0.0: works fine. Updated PageBuilder to the current version: not working anymore.
Definitely a problem with the Version 6.0.0
Atick Eashrak Shuvo
Accepted AnswerApology for the inconvenience.
Please note that especially those who have shared their credentials (except the post author) should be aware that any information added in the hidden content area is visible not only to our support team but also to the original post author. This could pose a security concern.
If the post does not belong to you, kindly remove any sensitive information immediately. I strongly recommend creating your own new post when you need to share confidential details to ensure your data remains secure.
Thank you for your understanding and cooperation.
adsoma
Accepted AnswerHello, the feature only functions* with an expired license. After updating to the current active license, it ceased to work.
When I say functions, I mean, I can see the blocks. Obviously and I can not used it, because the license is expired.
How can I send you the new credencials?