Dynamic Content Collection Index Filter Condition - Question | JoomShaper
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Dynamic Content Collection Index Filter Condition

Yofie Setiawan

Yofie Setiawan

SP Page Builder 2 weeks ago

Hi,

Just want to report some bug, if we have an index page with dynamic content, but it also have specific filter condition, for example associated with. The pagination feature, which loadmore or infinite scroll, doesnt work anymore. Right now the pagination feature only works if there is no specific filter condition on Index.

The problem with this, if i have index page that have more than 100 data for example, the page load become really slow...

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8 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 weeks ago #205987

Hello Yofie Setiawan,

Sorry for the inconvenience. We've identified the issue and a fix will be included in the upcoming update, which we anticipate releasing this week, assuming everything goes as planned.

Thank you for your patience and understanding.

Best regards

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Yofie Setiawan
Yofie Setiawan
Accepted Answer
2 weeks ago #206008

Hi Atick,

Thank you, looking forward to new update...

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 weeks ago #205800

Apologies for the inconvenience and the delayed response. Could you please share the site URL where you’re experiencing this issue? I’ll check it further and assist you accordingly. Looking forward to your response.

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Yofie Setiawan
Yofie Setiawan
Accepted Answer
2 weeks ago #205823

Hi,

https://bisnisportal.com/mall/tangcity.html

Here i try to set the brands to show only 12 per load, if you try to click on load more, nothing happen. This page have filter condition with multi reference.

https://bisnisportal.com/brand.html

If you check on brand page, the load more works because it doesnt have filter condition.

And this website takes about 20 seconds to load every page, is it because the website have more than 1600 dynamic content data set?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 weeks ago #205875

Hello Yofie Setiawan,

Thanks for bringing this to our attention. I'm sorry you're experiencing this issue with the dynamic content collection index filter.

To help me investigate this further, could you please provide a full site backup? This will allow me to effectively diagnose and resolve the problem.

Looking forward to your response.

Best regards

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Yofie Setiawan
Yofie Setiawan
Accepted Answer
2 weeks ago #205887

Hi,

Here it is...

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 weeks ago #205898

May I take a full backup of your website to test it on my local environment?

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Yofie Setiawan
Yofie Setiawan
Accepted Answer
2 weeks ago #205900

Hi Atick,

Yes please...

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