Staff replied SP Page Builder

Many problems after updating to Joomla 5

Asked by Graficherò 1 year ago Last activity 1 year ago

Hi, I have updated the following site chattyamo.it to Joomla 5. The site is the copy, made for update purpouses, of the original site birbachilegge.it. After updating to the CMS version above we find a lot of problems related to the page builder. As an example you can see the page https://www.chattyamo.it/festa-delle-storie-2025, copy of the original page https://www.birbachilegge.it/festa-delle-storie-2025: the highest part of the page of the page has disappeared. Also on the backend of the page we finded some problems, look at the screenshot below:

We have verified multiple times and until now the only browser in which the media popup on the backend works fine is chromium.
Can you please check and help correct the bug?
Thanks in advance, best regards.

4 replies

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Ziaul Kabir Staff
1 year ago

Hello Graficherò,

Thank you for reaching out to us.
You already have a separate post regarding this issue. I was able to see the problem on the Firefox browser. However, as our office hours had ended, I couldn’t continue investigating yesterday. I’ll check it today and update you as soon as possible.

Thank you for your patience and understanding.

Best regards,

Ziaul Kabir Staff
1 year ago · edited

Hello,

Due to some misconfigurations, this page is not displaying properly, I have fixed it. You can check now.
https://www.chattyamo.it/festa-delle-storie-2025

For Media Manager issues, I will update you as soon as I receive news from our development team.

Thank you,

Graficherò Asked this
1 year ago

Ok, we look forward for an answer!
Thank you in advance.

Graficherò Asked this
1 year ago

Hi,

we are still waiting for a reply for the issue: have you received an answer from the development team?

Ziaul Kabir Staff
1 year ago

Hello,

Currently, there is no news regarding this issue. As a workaround, please use Chrome or Microsoft Edge. This will be fixed after the next upcoming release.

Thank you for your understanding and patience.

Best regards,

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