Hello,

Thanks for reaching out to us.

Please, follow this documenations from here:

1. https://www.joomshaper.com/documentation/sp-page-builder/contact-form
2. https://www.joomshaper.com/documentation/sp-page-builder/form-builder

Please, let me know, Is It help or not.

Thanks

Hi, thank you for the links. I followed the documentation, but the contact form still does not work.

Best regards,

Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Hi, https://wp11218938.server-he.de/joomshaper/administrator/index.php

Thank you.

My SMTP configuration is correct! I received the Test mail from website. "This is a test mail sent using "SMTP". Your email settings are correct!"

Sorry, but we have a valid SSL certificate on our site!

Hello,

Ah, you’re right — this is just a temporary test address. I’ll contact you again once our main domain is activated, and then we can test it again.

Thank you very much for your help!

Best regards, Rageed Mansour

If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!