Hi,
please help with dynamic content. It has happened to me twice that the Color Library has been deleted. I can't add an image to the image gallery, or move it to another position. And when I want to delete one, they all get deleted...
Thanks in advance for your help
Dynamic Content
16 replies
Hi there,
Thank you for reaching out. To check the issue from our end, please create a staging site and share its login credentials with us. Make sure you provide only the staging site details, not the live site access. This is important because if any issue occurs while we’re working, it will affect only the staging site, not the live one. We want to maintain full transparency between the user and our support team.
Best regards,
Toufiqur Rahman (Team Lead, Support)
HI,
You already have the login details - I haven't changed them...
Your images has problem. I have checked webp image and it works fine. What is the problem of color library.
Hi, so the problem is not in the image gallery but in the webp files? The problem with the color palette is that it was deleted twice and I always had to add it manually...
Hi, yes, I'm trying out the image galleries now... some images work correctly and some don't. Can you give me some advice on which images are correct or what I should watch out for?
Hi, yes, I'm trying out the image galleries now... some images work correctly and some don't. Can you give me some advice on which images are correct or what I should watch out for?
I'm trying different formats (webp, jpg), different dimensions (1920x1080 and even half) and sizes, but I don't know... I'd like to ask for your opinion on which images are correct. Thank you
I have downloaded some images (webp) from google and it works fine. Seems you have changed file extension forcefully(Not sure).
Hi, as I write, I'm trying different formats (jpg and webp) generated either by Adobe Photoshop or https://pixlr.com/ and almost none of them work for me, I really don't know what to do anymore, I don't forcefully change the extensions, it's saved by the application...
Download images from here and check again.
Hi, I downloaded two images, tried it, the gallery doesn't work (screen is hidden)...
I have added some photos & it works fine.
Hi, I've already figured it out (based on your video) - I can't save the images in a subdirectory, but only directly among All items - only then does it work for me... Interesting, I wanted to have a directory structure...
Noted: I will inform our developer team. Thanks
Hi, I found another problem with the image gallery, for example, I have 3 images in it, but after zooming in, two are duplicated and 5 images are displayed (screenshot hidden), this would also be a good idea to fix...
Please share page URL to check the issue. Thanks
Hi, you can see the links in the hidden content, even one image will be displayed as three images
Please check the screenshot.
Hi,
I've already disabled access to the backend, because content is already being created there. But feel free to check it out on a clean installation of the Revstat template, it works the same way...
Got it. I will share a build as soon as possible.
Please check now. Thanks
Hi,
yes, Revstat is now working properly, what should I do in the Artolio template?
Here is the patch.
Hi,
thanks. I have one more question, how do I change the items in the filters? (hidden content)
Do you wanna change order?
Hi, yes, I want to change the order, but I only have one item. (hidden content)
Can you provide me login access & tell me the page name.
Hi, access is in the content screen.
Hi there, Sorry, right now this feature/functionality is not available. Thanks
Hi, thank you.
Can you give me a detailed description of how it is done in the Revstat template? There is a table used where the order can be changed, but I don't see a dynamic filter there...
Option field used there.