Hi there,

Thank you for reaching out. To check the issue from our end, please create a staging site and share its login credentials with us. Make sure you provide only the staging site details, not the live site access. This is important because if any issue occurs while we’re working, it will affect only the staging site, not the live one. We want to maintain full transparency between the user and our support team.

Best regards,

Toufiqur Rahman (Team Lead, Support)

HI, You already have the login details - I haven't changed them...

Hi, so the problem is not in the image gallery but in the webp files? The problem with the color palette is that it was deleted twice and I always had to add it manually...

Hi, yes, I'm trying out the image galleries now... some images work correctly and some don't. Can you give me some advice on which images are correct or what I should watch out for?

Hi, yes, I'm trying out the image galleries now... some images work correctly and some don't. Can you give me some advice on which images are correct or what I should watch out for? I'm trying different formats (webp, jpg), different dimensions (1920x1080 and even half) and sizes, but I don't know... I'd like to ask for your opinion on which images are correct. Thank you

Hi, as I write, I'm trying different formats (jpg and webp) generated either by Adobe Photoshop or https://pixlr.com/ and almost none of them work for me, I really don't know what to do anymore, I don't forcefully change the extensions, it's saved by the application...

Hi, I downloaded two images, tried it, the gallery doesn't work (screen is hidden)...

Hi, I've already figured it out (based on your video) - I can't save the images in a subdirectory, but only directly among All items - only then does it work for me... Interesting, I wanted to have a directory structure...

Hi, I found another problem with the image gallery, for example, I have 3 images in it, but after zooming in, two are duplicated and 5 images are displayed (screenshot hidden), this would also be a good idea to fix...

Hi, you can see the links in the hidden content, even one image will be displayed as three images

Hi, I've already disabled access to the backend, because content is already being created there. But feel free to check it out on a clean installation of the Revstat template, it works the same way...

Hi, yes, Revstat is now working properly, what should I do in the Artolio template?

Hi, thanks. I have one more question, how do I change the items in the filters? (hidden content)

Hi, yes, I want to change the order, but I only have one item. (hidden content)

Hi, access is in the content screen.

Hi, thank you. Can you give me a detailed description of how it is done in the Revstat template? There is a table used where the order can be changed, but I don't see a dynamic filter there...