Configuration And Orders Backend Problem - Question | JoomShaper
SP Page Builder 6 is Here! Learn More →

Configuration And Orders Backend Problem

P

Pirosoft

EasyStore 1 day ago

Hi, i have a urgent problem. I can't configure or see orders in backend. Why? the problem is in dev and production, and i change nothing.

regards

0
9 Answers
P
Pirosoft
Accepted Answer
1 day ago #206534

The joomla just say "Something went wrong!", if i open net console i find: /administrator/index.php? option=com_easystore & task=/api.appConfig & method=get & timestamp=1760451805936 with 500 internal server error and the response is: success true message null messages null data { message: "Invalid extension data" }

0
Sygnifi Networks
Sygnifi Networks
Accepted Answer
1 day ago #206552

We have the same issue on 2 sites running EasyStore.

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 22 hours ago #206595

Kindly create a new post and provide your admin access in the hidden content section. Make sure to take a complete backup of your site first.

Thanks!

0
P
Pirosoft
Accepted Answer
1 day ago #206563

i found the problem! byt i can't post the solution, the Cloudflare block me ...

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 22 hours ago #206594

It’s great to hear that your issue has been resolved. If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

0
P
Pirosoft
Accepted Answer
18 hours ago #206660

no, it'a a temporary solution. is the request in administrator/components/com_easystore/src/Helper/SettingsHelper.php

function getPluginSchema: search the file products/easystore/payments.json in joomshaper.com site when function fetchContent call the file cloudflare block the request. So i copy the file in my site and i change the url in the function. If i copy the file in: administrator/cache/easystore and reset the code, resolve just temporaly the problem, because if i clean site cache the problem return.

When you resolve this Cloudflare problem?

thanks

0
SC
Stuart Clark
Accepted Answer
18 hours ago #206662

This is broken for me too; but copying the file to my cache directory doesn't work!

0
P
Pirosoft
Accepted Answer
13 hours ago #206766

Stuart try to copy file joomshaper.com/products/easystore/payments.json in your site in root directory and change the code in administrator/components/com_easystore/src/Helper/SettingsHelper.php function getPluginSchema to call the new url.

0
SC
Stuart Clark
Accepted Answer
13 hours ago #206767

Thanks, I've done that now

0