Unable To Delete A Product And Issue With Pagination When Scrolling Through Products
Chaka T.
Hello, I am experiencing several issues. I am unable to trash a product that I have edited and no longer need in easystore. It seems to me that this issue was resolved with version 5.7 of SPPB.
Also, in my product menu, scrolling through products using number pagination is problematic. For example, when I click on page 2, it does not display and remains stuck on page 1. When I click on page 3, page 2 is displayed. The pagination behavior is not logical. https://go.screenpal.com/watch/cT62qUnbrzo This is frustrating for the customer experience and for the usability of the website.
Could you please help me resolve this?
Joomla: 5.3 / Easystore: 1.7.1/ SPPB: 6.0 /Allura 1.0.3/Php: 8.3
Thank you
Toufiq
Accepted AnswerHi there,
Thank you for reaching out, and I apologize for the inconvenience caused by this oversight. Our team has already identified the issue, and we’re preparing a hotfix to address it. The update will be released by tomorrow.
We appreciate your patience and understanding while we ensure everything runs smoothly.
Best regards,
Toufiqur Rahman
Team Lead, Support
Chaka T.
Accepted AnswerHello I'm glad to hear that the issue has been identified and that a fix will be applied. Thank's
Chaka T.
Accepted AnswerHello, thank you for your prompt response. Regarding the pagination issue, I can confirm that the latest update has resolved the problem. However, I am still unable to delete a product that I no longer need. I receive the following message: Warning Failed to Delete! The selected products are associated with existing orders. https://prnt.sc/yAGNouQtEoQQ
I don't understand why it would be impossible to delete. Could you please look into this further?
Thank you
Chaka T.
Accepted AnswerSee hidden content. Thank's