Hi - I see that there is a vertical video switch which can be enabled. However, even if I switch it on, it makes no difference to the display. What am I missing?
Best regards,
Kirti
Hi - I see that there is a vertical video switch which can be enabled. However, even if I switch it on, it makes no difference to the display. What am I missing?
Best regards,
Kirti
Hello Kirti,
Sorry for the inconvenience. Just to clarify, enabling the vertical video option doesn't convert a horizontal video to a vertical format. It only applies to videos that are already vertical. If you upload a vertical video without enabling this option, you’ll see empty bars on both sides. Enabling the option ensures the video displays correctly without those bars.
Hope this helps!
Best regards
Hi Kirti.
If ON - It uses that style for <video> :
width: auto;
left: 50%;
transform: translateX(-50%);
The combination of these properties means:
But yes, used video resolution must be Vertical (!) like YT shorts. It will not change Horizontal video to Vertical.
This is what I am getting https://blogs.hotkhana.com/component/sppagebuilder/page/41 with the 'Vertical Mode On'. Unlike the image form, the videos are much smaller with a lot of space wasted.
Best,
Kirti
Hello Kirti,
Thank you for bringing this to our attention. I apologize for the inconvenience you're experiencing.
To assist you more effectively, could you please grant me temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue.
Before sharing the credentials, I strongly recommend creating a complete backup of your site to ensure your data remains secure.
Looking forward to your response.
Best regards
Thank you. Sure. Sharing the credentials
Please check now. I have added custom css in the addon settings to fix the issue https://prnt.sc/dRWpgn15utK2
Thank you. This works fine in desktop/laptop mode but doesn't resize properly in tablet or mobile
Check now