custom icons not showing in frontend - Forum | JoomShaper
Solved SP Page Builder

custom icons not showing in frontend

Asked by Manos Ximeris 1 year ago Last activity 1 year ago

Hello,

I've uploaded a set of custom icons using fontello and icomoon apps. The upload is sucessful, but once I go to replace the icon through the SP Pagebuilder, some of the icons are not visible, and the one it is visible and I select it, once it's applied, on the frontend is not shown. I have the same issue on the OnePage template installed local on computer. Please advise me how I can fix this issue.

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Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Please re-install the font and let me know. I will check & try to solve your issue.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Manos Ximeris Asked this

I reinstalled and still doesn't work.

Toufiq Senior Staff

Please check now. Thanks

Manos Ximeris Asked this

Yes it works, thank you! Was this some issue from my side? How to fix it on another template (OnePage) that I am working and is installed in my desktop?

Toufiq Senior Staff

Can you provide me login credential of your site? I will share a screencast video. Thanks

Manos Ximeris Asked this

My login credentials are already showed in hidden area, on the initial question.

Manos Ximeris Asked this

Thank you!

Toufiq Senior Staff

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

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