Custom Icons Not Showing In Frontend - Question | JoomShaper
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Custom Icons Not Showing In Frontend

MX

Manos Ximeris

SP Page Builder 1 month ago

Hello,

I've uploaded a set of custom icons using fontello and icomoon apps. The upload is sucessful, but once I go to replace the icon through the SP Pagebuilder, some of the icons are not visible, and the one it is visible and I select it, once it's applied, on the frontend is not shown. I have the same issue on the OnePage template installed local on computer. Please advise me how I can fix this issue.

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9 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #207783

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Please re-install the font and let me know. I will check & try to solve your issue.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #208012
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MX
Manos Ximeris
Accepted Answer
1 month ago #207800

I reinstalled and still doesn't work.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #207886

Please check now. Thanks

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MX
Manos Ximeris
Accepted Answer
1 month ago #207905

Yes it works, thank you! Was this some issue from my side? How to fix it on another template (OnePage) that I am working and is installed in my desktop?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #208008

Can you provide me login credential of your site? I will share a screencast video. Thanks

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MX
Manos Ximeris
Accepted Answer
1 month ago #208010

My login credentials are already showed in hidden area, on the initial question.

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MX
Manos Ximeris
Accepted Answer
1 month ago #208731

Thank you!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #208788

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

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