Sp Page Builder Catalog Files - Question | JoomShaper
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Sp Page Builder Catalog Files

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Łukasz

SP Page Builder 1 month ago

Hello. Why is there no access to the images directory on a new SP Page Builder 6.1 media installation, only to the files directory? Can this be changed to images?

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8 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #207993

Hi there!

Thanks for reaching out.

Would you please describe where are you facing issue specifically? I could access images directory in SP Page Builder media. Please check the screenshot: https://share.cleanshot.com/2lqkgf3M

Best regards,

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Łukasz
Accepted Answer
1 month ago #208000

From this level, I can't see the images folders. I'm sending 4 print screens. The spa page builder has a separate directory where I can see the folders (files). It's outside the images directory. See the photos. I'm sending a link in hidden content.

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Łukasz
Accepted Answer
1 month ago #208050

This is quite an urgent issue. Could you please let me know if this can be changed to the main images folder?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #208075

Sorry, I'm not sure if I understand your words correctly or not. Did you mean, you want Joomla media and SPPB media both in a single place? However, may I have your admin access to check the issue for you?

Best regards,

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Łukasz
Accepted Answer
1 month ago #208082

I want to access my media in one place. It's always been this way on older sites. The new installation doesn't have access to the main images directory. I have to create the same files in two folders: (Joomla images folder) and (sp page builder files folder). Why was this changed? I can't share my login information.

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Łukasz
Accepted Answer
1 month ago #208191

Knock knock, does anyone work here?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #208194

Hello Łukasz,

Sorry for the inconvenience and the delayed response. Could you please set the value of those two fields to images, as shown in this screenshot: www.awesomescreenshot.com/image/57123155?key=e8d7aa710222de3182d50a142c2208aa and check if the issue is resolved?

If this doesn't solve the issue, please reach out and I'll look into it more deeply.

Best regards

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Łukasz
Accepted Answer
1 month ago #208200

Thanks, it works.

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