Easystore - An Error has Occurred. Joomla\Filesystem\File::copy: Cannot Find Or Read File - Question | JoomShaper
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Easystore - An Error has Occurred. Joomla\Filesystem\File::copy: Cannot Find Or Read File

NiroC

NiroC

EasyStore 1 week ago

Easystore, not allowing to export products.. gettine below error

An error has occurred. 0 Joomla\Filesystem\File::copy: Cannot find or read file: [ROOT]/f

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4 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #209829

The issue you mentioned was actually caused by an incorrect file format that was uploaded earlier. For product ID 56, an image was uploaded with the wrong extension — .webp.png instead of a valid format like .webp or .png.

Please check now, I have fixed it.

Thanks

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NiroC
NiroC
Accepted Answer
1 week ago #209830

ok thanks

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #209819

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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NiroC
NiroC
Accepted Answer
1 week ago #209821

pls use below credentials

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