Parent Menu is Not Clickable - Question | JoomShaper

Parent Menu is Not Clickable

MX

Manos Ximeris

Template 1 month ago

Hello, once I am on a submenu and I want to click the parent menu, this is not clickable, but the rest of menu items are clickable. I am using Qubic template. Please advise for a fix regarding this issue.

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11 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #210948

Hi Manos Ximeris,

Please check now.

I have created a custom.js file there and put up some code snippet. Please check the screenshot in the hidden content box.

Best regards,

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #210146

Hi there!

Sorry for your experience.

I have tried to login but failed. Would you please recheck your credentials?

Best regards,

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MX
Manos Ximeris
Accepted Answer
1 month ago #210277

I apologize, please ckeck now.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #210448

Hi,

Thanks for the revised access.

Where can I find the plasters menu item in the backend? Will you guide me?

Best regards,

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MX
Manos Ximeris
Accepted Answer
1 month ago #210502

Please see in the hidden content.

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MX
Manos Ximeris
Accepted Answer
1 month ago #210694

Do you have any update for that matter?

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MX
Manos Ximeris
Accepted Answer
1 month ago #210907

Should I make a new post for that matter, as I see is been so long for a solution?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #210916

Please accept my apology. I'm checking your issue now.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #211194

Hello,

I haven’t heard back from you regarding this issue. Could you kindly confirm if everything is working fine now?

Best regards,

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MX
Manos Ximeris
Accepted Answer
1 month ago #211213

Yes, for now it works. Thank you. Will you include it in the next template update?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #211332

Hi,

Glad to know that. I will report about it.

Thanks for accepting the answer:)

Have a nice day!

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