Not Active Link In Menu With Parent Positions - Question | JoomShaper
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Not Active Link In Menu With Parent Positions

TomaszGrzechnik

TomaszGrzechnik

Helix Framework 3 months ago

Hi Support, How to make active link to page in menu position with parent submenu? For example I have position "Zespół" and there is some submenus: Psychiatrzy Psycholodzy .... and more

To main position "Zespół" is linked SP Page Builder Page with link /pl/zespol It has class="sp-menu-item sp-has-child" When I want to open by menu it doesn't work, but when I want to open by direct all is ok. How to make this menu position clicakble?

Site addres in hidden content

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5 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 3 months ago #198420

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best Regards,

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TomaszGrzechnik
TomaszGrzechnik
Accepted Answer
3 months ago #198425

Credentials in hidden content

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 3 months ago #198438

Please, check from new browser incognito mode.

Your issues is resolved.

Thanks

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TomaszGrzechnik
TomaszGrzechnik
Accepted Answer
3 months ago #198443

You are GREAT Ziaul!!! I try to find what you change, but I can't Can you explain me where was the problem?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 3 months ago #198446

I reinstalled Helix Ultimate and cleared the cache — the issues are now resolved.

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