Can´t save fron frontend - Forum | JoomShaper
Solved SP Page Builder

Can´t save fron frontend

Asked by Angel Bernal 11 months ago Last activity 11 months ago

I have two Joomla sites on the same server and domain. Both use SP Page Builder, but with different templates. One worked perfectly, but the one I was developing with the Dentro template doesn't allow me to save from the frontend. Thinking it might be due to a plugin I installed, I created another folder on the server and reinstalled Quickstart. This new Joomla site also doesn't allow me to save from the frontend. What do you suggest I do?

Accepted answer

Marked as the solution
Rashida Rahman Staff

3 more replies

Rashida Rahman Staff

Thanks for accepting the answer:)

Have a nice day!

Angel Bernal Asked this

Solved.

I followed the recommendations I could implement myself, but it didn't solve the problem. However, I shared this information with the server support team:

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#if-you-cannot-save-page-settings

The changes they made resolved the problem, but they didn't clearly explain what they did:

"We've added some security rules to the whitelist, as they were blocking functionality in the application."

Now I can save form the frontend editor. Thank you, so much.

Rashida Rahman Staff

Thanks for the detailed response. Probably, they have modified mod security rules.

You are always welcome:)

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