Problem with article preview - Forum | JoomShaper
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Problem with article preview

Asked by Giovanni Colombo 11 months ago Last activity 11 months ago

Hello, I'm having a problem previewing posts (only those I've previously copied).
Specifically, if the post is suspended, it gives me an error. The preview doesn't appear in the backend (I've attached screenshots). If the post is published, the preview works.
Can you help me resolve this issue? Thanks

Giovanni

screeshot
https://prnt.sc/y8Xk0fId9Xlj
https://prnt.sc/FxF8HW0ZagTw

3 replies

Atick Eashrak Shuvo Staff

Hello Giovanni,

Sorry for the inconvenience you're experiencing. I understand it can be frustrating when things don't work as expected.

Please be aware that the behavior you're seeing is standard Joomla functionality. The system only permits previews of published articles. Unpublished, suspended, or trashed articles cannot be previewed from the backend. This is a Joomla core limitation, not related to any JoomShaper product.

As you've discovered, publishing the article will enable the preview feature.

Best regards

Giovanni Colombo Asked this

Thanks Atick for the quick reply,

but it seems strange to me that if I put the article in archived the preview works.

I add: what is the preview feature for if not to see the article before publishing it?

Best regards
Giovanni

Atick Eashrak Shuvo Staff

Hello Giovanni,

As I mentioned earlier, this is the expected Joomla behavior, and unfortunately, we cannot provide a workaround or solution for it from our side. You may want to explore possible solutions or discuss alternatives in the official Joomla forum, where the community can provide guidance.

We appreciate your understanding on this matter.

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