Templates
Thomas
Hello dear Joomshaper team,
unfortunately, after activating your templates under Joomla 6.1.2, I keep getting error messages. For onepage_template, it says: Class "JFactory" not found, and for pitech_template, it says: Attempted to load class "JFactory" from the global namespace.
Did you forget a "use" statement? and $doc = JFactory::getDocument();
What's going wrong?
Toufiq
Accepted AnswerHi there,
Thank you for reaching out. To check the issue from our end, please create a staging site and share its login credentials with us. Make sure you provide only the staging site details, not the live site access. This is important because if any issue occurs while we’re working, it will affect only the staging site, not the live one. We want to maintain full transparency between the user and our support team.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Paul Frankowski
Accepted AnswerHi Thomas,
- From where you have Joomla 6.1.2 ?? The last offcial & stable version is Joomla 6.0.1.
- Please also share full template name.
